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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tiffany Kogen

Tiffany Kogen

October 16, 2024

5  out of  5
rating by Tiffany Kogen
"Debbie has been helping me with various insurance policies for almost 3 decades. This team, their rates, their advice and wealth of experience is unmatched. Each and every person that has worked in this office with Debbie has always been unbelievably helpful, with outstanding professionalism, uniquely personable, kind and caring, always going above and beyond. Again and again, regardless of who I get on the phone. I’ve had floods, there have been accidents, I’ve had investment properties, I've had multiple tenants, multiple homes, I’ve had many many vehicles with many drivers and various policies. Again and Again I’m impressed. I’m a Growth Strategist by profession. I have consulted for hundreds of companies and leaders, it’s a challenge to cultivate, and consistently deliver that uniquely individualized feeling which Debbie and her team always do! I’m a fan and recommend them highly if you want the best rates with the most personalized care."
We responded:
"Thank you so much for sharing your experience, Tiffany! We’re truly honored to have been by your side for almost three decades. Our team works hard to provide that personalized care and service you’ve mentioned, and we’re thrilled to hear it’s made such a lasting impression. Your continued support, especially through so many different situations, means the world to us. Thank you for your glowing recommendation—we’re grateful to have you as part of our State Farm family! - Debbie "
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Jill McCallion

October 14, 2024

5  out of  5
rating by Jill McCallion
"Debbie and her team at State Farm are terrific! We’ve been with them for over 20 years. They are kind and helpful; always available to assist in any way needed!"
We responded:
"Thank you so much for your kind words, Jill! We're thrilled you’ve had a positive experience with us - the Debbie McGuinness State Farm Agent team. Providing excellent service and support is our top priority, and it’s wonderful to know that we’ve been able to assist you! We truly appreciate your loyalty and look forward to continuing to serve you in the future! – Debbie "
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Erika M. Gonzalez

October 6, 2024

5  out of  5
rating by Erika M. Gonzalez
"Absolutely amazing experience! Stephanie Rodriguez was detail orientated, thorough and patient answering all my questions. Excellent customer service and one on one support! Highly recommend them! So happy with decision to switch to State Farm! Amazing! Now that Stephanie is no longer there, I have been dealing with Luis Tineo and he has been amazing!! He is incredibly knowledgeable, helpful, and always available to answer any questions and provide excellent customer service. So grateful he is our agent!"
We responded:
"Erika, we’re thrilled to hear that both Stephanie and Luis provided such good customer service! It’s amazing to know that their patience, knowledge, and support made your experience with State Farm so positive. We’re grateful for your recommendation and happy to have you with us! -Debbie"
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rocboy Dadon

October 4, 2024

5  out of  5
rating by rocboy Dadon
"I had State Farm for over 4 years now have auto and life insurance with them. There are so helpful, I wanna thank Debbe and luis for always being helpful and always taking the time to explain whatever my issues are. I recommend anybody that wants insurance to get State Farm. Thank you love Kenny"
We responded:
" Thank you so much for your kind words! We're thrilled to hear that you’ve had such a positive experience over the past 4 years with both auto and life insurance. Luis and I are happy to know how much our help and patience mean to you. We truly appreciate your recommendation and are always here whenever you need us. Thanks again for choosing State Farm! - Debbie "
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Michael Murray

September 25, 2024

5  out of  5
rating by Michael Murray
"I stopped by today to drop off some papper work and Luis helped me out today and showed me some life time policy and options if in interest. He was very professional and helpful and well educated. Understood that when your younger you may e not think you need it but in the long run might be beneficial. Thanks for helping me out Luis"
We responded:
" Michael, we appreciate you stopping by and are glad Luis was able to assist you with your paperwork and share some helpful options. It’s great that his helpfulness and insight made a difference and thank you for choosing us for your current and future planning! -Debbie"
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Alexander Amend

September 24, 2024

5  out of  5
rating by Alexander Amend
"Liz was terrific to work with. She was knowledgeable and even went above and beyond assisting me in faucets that were outside the scope of her responsibilities."
We responded:
"Thank you Alexander - Liz has been with me in the office for more than 20 years - she is a great office manager and true friend to our customers. I am happy you were able to work with her! Debbie "
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Andrea Valencia

September 24, 2024

5  out of  5
rating by Andrea Valencia
"Luis is very helpful, knowledgeable super attentive an excellent agent. Thank you to all team to help me with all my insurance needs!"
We responded:
"Thank you for your wonderful feedback, Andrea! We’re thrilled to hear that Luis provided you with such attentive and knowledgeable service. Our team is dedicated to meeting all your insurance needs, and it’s good to know that we were able to assist you effectively. If you have further questions or need assistance in the future, please don’t hesitate to reach out! – Debbie McGuinness "
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Tiffany Calderone

September 23, 2024

5  out of  5
rating by Tiffany Calderone
"Everyone at Debbie’s office is such a pleasure to work with. I’ve been insured with them for over six years and I get nothing but the best from them, especially the office manager - Liz Ravo. Everytime I call or email her, she gives me all the information I need in a timely fashion and always goes above and beyond. Her help is always much appreciated and she explains everything in a very clear and concise way."
We responded:
"Thank you so much for your kind words, Tiffany! We truly appreciate your loyalty over the past six years and are thrilled to hear about your positive experiences with our team, especially with Liz. We’re glad to know that her support has made such a difference for you. If there’s anything else we could do for you, please don’t hesitate to reach out! – Debbie McGuinness"
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phyllis kelly

September 14, 2024

5  out of  5
rating by phyllis kelly
"Working with State Farm in Congers New York and having Debbie and Luis as my agents has been one of the most positive experiences. I genuinely believe that they have had my best interest at heart, you really do feel protected with them. My daughter was in a horrible car accident and they were professional, compassionate, and always available for any questions I had. I highly recommend Debbie McGuinness and her staff. I will be a lifelong customer. Phyllis"
We responded:
"Wow Phyllis - thank you so much for your review. Luis does a great job for our customers! We appreciate your kind words and your business over all these years! -- Debbie "
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Alyssa Genovese

September 11, 2024

5  out of  5
rating by Alyssa Genovese
"Luis was so helpful! Working with state farm is great and I’m happy to have them help me with all my insurance needs! Thank you!"
We responded:
"Thank you for the kind words, Alyssa! We’re thrilled to hear that Luis was so helpful and that you had a positive experience with our service. We're here to assist with your insurance needs and thank you for choosing us! -Debbie"
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debbie rosario

September 10, 2024

5  out of  5
rating by debbie rosario
"I have been with State Farm’s Debbie McGuinees agency in Congers, NY for over 10 years. The entire office staff is very friendly and accommodating. My agent is Luis Tineo. Luis has been very helpful, patient and understanding with my insurance needs. I’m happily satisfied to call him my agent! He is a true asset to the company. Debbie R. Nanuet”"
We responded:
"Debbie, thank you for being with us for over 10 years! We’re so glad that Luis has been able to assist with your needs with such care and patience. He truly is an important part of our team, and we’re so happy to have you as part of our State Farm family. We're here when you need us! - Debbie "
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rolanda sand

September 6, 2024

5  out of  5
rating by rolanda sand
"Luis was an excellent help. This office is truly helpful and understanding."
We responded:
"Thank you for your kind words, Rolanda! We’re thrilled to hear that Luis provided good service and that our office has been overall truly helpful and understanding. We’re here to assist you when you need us! -Debbie"
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Jelissa hernandez

August 29, 2024

5  out of  5
rating by Jelissa hernandez
"They have always been super attentive and always response. Luis has been a great agent! Thank you for all your team has done over the last 3 years"
We responded:
"Your kind words mean so much to us, Jelissa! We're so excited for many more years of attentive service. We appreciate you! -Debbie"
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Mariam Alex

August 28, 2024

5  out of  5
rating by Mariam Alex
"Luis was great and helped my family through the process of adding another car to our policy. He was very patient, explained all parts of the policy in detail and answered all our questions!"
We responded:
"Mariam, it's wonderful to hear that Luis was able to assist your family with your insurance needs! At our office, we believe in providing patient, detailed service to all our customers. We're glad you chose us, and we look forward to serving your future needs as well. -Debbie"
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Oksana Pylypiv

July 21, 2024

5  out of  5
rating by Oksana Pylypiv
"Super happy working with Reina Castillo. Takes extra time and effort to explain, very professional, follows up all conversations and emails without any delay.Highly recommend !"
We responded:
"Thank you, Oksana, for your kind words about our wonderful Reina! She is absolutely committed to taking wonderful care of our customers! Welcome to our Congers agency - we look forward to working with you! -- Debbie "
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Scott M Aber

July 16, 2024

5  out of  5
rating by Scott M Aber
"New to State Farm. Great service and great price. Sara Fox did a great job!!!"
We responded:
"Thank you Scott! Sara is a wonderful team member - we appreciate your business and will look forward to serving you into the future! -- Debbie "
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Lorraine Brodeur

July 16, 2024

5  out of  5
rating by Lorraine Brodeur
"We have been with Debbie McGuinness State Farm for years and couldn’t be happier. The staff is amazing. Sara Fox is our account representative, and is one of the most friendly and efficient people that I have ever dealt with. Her expertise and willingness to answer any questions and/or respond to any of our requests is so appreciated. It’s nice to deal with an insurance company that you can trust and feel confident with!"
We responded:
"Thank you Lorraine for this wonderful review - Sara is a great team member and I am very thankful to have her working for our agency here in Congers! And thank you for your continued loyalty to State Farm and trust in us! -- Debbie "
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Morris Eng

June 17, 2024

5  out of  5
rating by Morris Eng
"Cannot say enough about my experience with this Congers State Farm office. Reina was very professional and non-pressuring. She listened very carefully for my vehicle coverage needs, then proceeded to supply very competitive quotes, and offered additional suggestions on how we might bring down the cost further if I was so inclined (defensive driving course, multiple policy discount - or I could always revisit these in the future - again, no pressure). She asked me for a convenient date/time for the follow-up call to discuss my decision, then punctually called, as agreed."
We responded:
"Thank you Morris for sharing your positive experience with Reina. We are delighted to hear that her knowledge, service and friendly demeanor made a lasting impression and that she made sure you have a clear understanding of your Insurance options. Your high recommendation and kind words are greatly appreciated. - Debbie "
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Franchesca Deleon

June 3, 2024

5  out of  5
rating by Franchesca Deleon
"I recently had the pleasure of interacting with Luis, an outstanding insurance account representative who left a lasting impression. From the initial conversation, it was evident that Luis possessed a wealth of knowledge in taking the time to explain my insurance policy to ensure I had a clear understanding. Luis's professionalism and friendly demeanor made the entire process a breeze. I truly appreciated his thorough explanation and lovely conversation. I highly recommend Luis to anyone in need of insurance assistance, thank you!! :)"
We responded:
"Thank you Franchesca for this five star review - Luis is a great team member and always takes his time to get to know our customers and their needs in addition to explaining the mystery of insurance! We appreciate your business! "
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Samantha Moore

March 6, 2024

5  out of  5
rating by Samantha Moore
"They're great, Virginia is always super helpful and I've only had positive experiences with this office."
We responded:
"Thanks, Samantha, for your positive feedback! It's great to hear Virginia has been super helpful. We aim to keep providing you with excellent service. Thank you for being part of our Debbie McGuinness State Farm Agent community!"
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Elizabeth Medina

February 3, 2024

5  out of  5
rating by Elizabeth Medina
"I just want to take a moment to express my deepest gratitude to Debbie McGuinness, Luis Tineo and Lina Ferrara for assisting me through a rough time when a tree fell on my brand new car. Every one of them have been nothing but pleasant and helpful to me through my whole ordeal. Nowadays it’s so difficult to find people who are compassionate enough to take the time to listen and not just cite company policy verbatim. I would also like to thank David, the claims adjuster but I didn’t catch his last name unfortunately. I appreciate how State Farm owned up to their error and made good on it by extending my rental and were quick to follow up on my claim. In a world where people are quick to complain and be negative when things go bad, I just want to take the time to give credit where credit is due and acknowledge your attentiveness, kindness and professionalism."
We responded:
"Thanks so much Elizabeth for your kind words - our job as your agent is to help you through the tough times - and that giant tree on your car was one of those times for sure! Glad we were able to help you navigate through the claim! Thank you for trusting us with your insurance! Debbie & team"
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Luciana Mizuno

February 1, 2024

5  out of  5
rating by Luciana Mizuno
"Sarah Fox was very efficient, courteous and professional. Great experience!"
We responded:
"Luciana, we're thrilled to hear Sara delivered an efficient and kind service, making your experience with us great. Your 5-star review is much appreciated at Debbie McGuinness State Farm! -Debbie"
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Monica Persaud

November 11, 2023

5  out of  5
rating by Monica Persaud
"Sara Fox at this office is extremely helpful and delightful to deal with! Overall, i enjoy working with all staff at Debbie McGuinness' State Farm Office! thanks All!"
We responded:
"Thanks so much Monica for this nice review - Sara does a wonderful taking care of our customers - I appreciate her and the rest of my Congers State Farm team every day! Have a great weekend!"
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Judy Andersen

October 6, 2023

5  out of  5
rating by Judy Andersen
"A wonderful experience. Finally…an office you can walk into and have a smiling friendly greeting! Customer service and professionalism are on display in this office at all times. Really quite refreshing! Highly recommend this office if you are looking for insurance!"
We responded:
"Thank so much Judy for this wonderful review - we work hard for our customers - Reina and I enjoyed our 'field trip' too! "
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Rachelle Raymond

July 28, 2023

5  out of  5
rating by Rachelle Raymond
"Great customer service provided by Reina. She was very patient, attentive to my concerns and helpful throughout the entire time we were on the phone. Thank you!"
We responded:
"Thanks so much Rachelle - Reina is a valued team member - happy you are happy with our service! "